Privacy policy

PRIVACY POLICY of Private Limited Liability Company “GALAKA”

Principles of our privacy Our attitude to your privacy is serious and we give you 4 promises:

• We will ALWAYS ensure that the processing of your personal data is performed in compliance with the applicable data protection laws.
• We will ALWAYS provide you with detailed and correct information about way and purposes we process your personal data. It includes informing you about what data we collect about you, what we do with it, with whom we share it and whom you should contact if you have any questions.
• We will ALWAYS take all reasonable steps to protect your personal data and ensure that it is inaccessible to persons who are not entitled to it.
• We will ALWAYS answer your questions regarding the processing of personal data immediately.

OUR PRIVACY POLICY (last updated: March 4, 2019). We protect your privacy and ensure that your personal data will be safe. We explain in this Privacy Policy what personal data we collect, how we process it and how we store it when we offer our services. This concludes the information received from you in writing, collected when connecting to our web page www.motox.lt when providing services for clients and information obtained from the third parties - advertising partners of PLLC “GALAKA” and additional service providers. This Privacy Policy also covers targeted content, including offers on the Internet, as well as advertising of products and services that you can see when searching on the Internet for web pages, platforms, and third-party programs (“Third-party web pages”). Please note that these third-party Web pages may have their own separate privacy policies and conditions. Please read them before using such third-party Web pages.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA? We, PLLC “GALAKA” (hereinafter referred to as “GALAKA” or “we”), are responsible for processing your personal data in our databases, registers, etc.

2. HOW CAN I CONTACT A PERSON RESPONSIBLE FOR DATA PROTECTION? If you have any questions regarding how we process your personal data, you can contact our data protection officer by email This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail: Dubysos str. 60-2, LT-94107, Klaipeda, Lithuania.

3. WHAT IS PERSONAL DATA? Personal data is information according to which you can be directly or indirectly identified (“personal data”). It usually includes your name, surname, address, personal identification number (if you buy a registered item), date of birth, email address, phone number, information about your computer and your visits to our web page, as well as about using this web page, including your IP address, geographical location, browser type, where from you were directed to our web page, the duration of the visits and the number of page views.

4. WHAT HAPPENS WHEN YOU PROVIDE US WITH YOUR PERSONAL DATA OR WE GET YOUR PERSONAL DATA IN OTHER WAY? We collect your personal data directly in several ways, for example, when you provide us with your personal information when registering as a client, when purchasing our goods and ordering their delivery, while ordering and purchasing goods repair services, receiving information or emails by providing inquiries or contacting our staff. When you provide us with your personal data, we process them in order and in the manner prescribed by this Privacy Policy. If you do not want us to process your personal data in this way, please do not provide it to us. We may also receive your personal data from other sources, including sources of data from the commercial sector, for example, public databases and data collectors, as well as information from third parties - advertising partners. If you do not want that we should receive your personal data from other sources, please indicate your wishes to the relevant sources. We process your personal data in order to provide you with goods and services, as explained below. In specific cases, we can process your personal data only after obtaining your consent, for example, in processing your personal data for marketing purposes. We may follow another legal basis for the processing of your personal data, for example, if you provide data for purchasing a product / service, and another case is when there are other legitimate interests, for example, in order to prevent crimes. In case of processing your personal data with your consent, we will ask you for consent regarding the specific purpose of data processing. We will also ask you for consent if we need your personal data for other purposes not specified in this Privacy Policy. We will consider that you have familiarized yourself with the Privacy Policy of PLLC “GALAKA” when you connect to our web page www.galaka.eu, or we will provide a printed document when you request. Please review the information provided in clause 6.1 about the various personal data that we may collect, the purpose of their collection and the legal basis for processing such documents. Please review Appendix No. 1 to our Privacy Policy, which sets out the protection measures applied by our company.

5. WHAT HAPPENS IF A CUSTOMER IS A MINOR? Our services are designed for adults, however, it happens that some clients under the age of sixteen (16) years apply for services. If we know that the client has not yet reached the age of sixteen (16) years, we do not use the personal data of such clients, unless we receive the consent of their parents. We would like to draw your attention to the fact that our services can be provided only to clients who have reached the required age. We may process your personal data in order to check your age and implement the restrictions set for a certain age.

6. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA? 6.1. We process your personal data for the following purposes: 6.1.1. Purchase / acceptance of the service What personal data can we collect? Name, surname, mailing address, email address, mobile phone number, order history, payment history, payment information (i.e. bank or credit card details), order history / wish list, age / date of birth, information on the performance of your order and other personal data provided to us at your own will. What is the purpose of processing this data? We process personal data in order to provide you with the services ordered. How long do we keep your personal data? As long as you order our services and (or) while the concluded agreement is valid. If no transactions have been concluded within three (3) years, we will revoke or anonymize your personal data, unless the legislation provides for a longer period for keeping such data. What is the legal basis for data processing? We use such information to fulfill your order or any other service you have ordered (to fulfill the contract). In the event that we need your “sensitive” personal data, we will clearly inform you about our legal obligations regarding the processing of such personal data. 6.1.2. Customer service What personal data can we collect? Name, surname, address of residence, mobile phone number, ordering history, payment history, payment information (i.e. bank or credit card details), age / date of birth, information on request fulfillment, published records and other content that you provide on our Web page, also other information provided by you when you purchase or order a service, upon request. What is the purpose of processing this data? We process your personal data when you contact us and when we respond to your inquiries and comments. How long do we keep your personal data? Inquiries and general comments on service issues, availability of services, quality, etc., are kept one (1) year after the day of the last contact with you. Correspondence regarding personal injury, accidents, and other health and safety issues may be kept for longer periods if litigation or agreements are in progress. What is the legal basis for data processing? Processing of your inquiries, comments and complaints upon your request (the fulfillment of a contract or obligation arising from other legal actions). 6.1.3. Search on our Web page What personal data can we collect? Information about the browser you use when you visit our Web page. Your IP address and device address, links used, other web pages you visited prior to our web page, and information collected through cookies and similar tracking tools. Your username, profile picture, gender, links and any other information that you agree to generalize when using third-party web pages (for example, when you click “Like” on Facebook). What is the purpose of processing this data? We (and third-party service providers acting on our behalf) use cookies and similar technologies to process your data when you visit our Web page. We want to know whether you have visited our Web page before and what you prefer so that we can share our experience with you. We also ask you to review clause 6.2 in which you will find more detailed information on cookies. How long do we keep your personal data? Use the cookies enabling tool to find out how long each cookie is kept. What is the legal basis for data processing? Your consent by clicking “agree and continue” in the cookies enabling tool on our Web page. In some cases, and whenever permitted by law, in accordance with your actions, we will assume that you agree to use the cookies. We draw attention to the fact that we must process your search data in order to provide you with the basic functions of Web pages, for example, a secure connection, or for you to remember what stage of the order you are at the moment. You can change the settings of your browser at any time. 6.1.4. Crime prevention and maintenance services, such as debt management. What personal data can we collect? Name, surname, date of birth, address of residence, email address, home or mobile phone number, payment information (e. g., banking information), payment history. What is the purpose of processing this data? Provide our services, including processing your requests for services, preventing fraud and other crimes, following instructions about your identity and payment. Your personal data regarding payment can be sent to payment intermediaries in order to make a payment or to transfer to the police to prevent fraud. How long do we keep your personal data? If no transactions are concluded within one (1) year, we will eliminate or anonymize your personal data, unless the legislation provides for a longer period for keeping such data. What is the legal basis for data processing? Intended to identify and prevent fraud, to ensure the safety of your identity and transactions (in the combination of the interests and our interests to prevent fraud and protect our customers). 6.1.5. Invoicing What personal data can we collect? Customer contact details, personal identification data, financial data (bank account data, invoice numbers). What is the purpose of processing this data? Data processing is necessary in order to fulfill the financial obligations of the order / contract where the data subject is a party. How long do we keep your personal data? Invoices (including cash register receipts, which are considered invoices) are kept for 10 years from the date of their issuance. What is the legal basis for data processing? The basis for invoice processing is the Law on Value Added Tax of the Republic of Lithuania and our Accounting Policy. 6.1.6. Selection of candidates for the position or performance of work What personal data can we collect? An employee performing a search for candidates may collect from the former employer the personal data of a candidate applying for a position or work performance according to the qualifications, professional skills and business skills, having informed the candidate in advance, and if from the present employer - only with the consent of the candidate. If necessary, to include CVs of candidates, that did not pass the selection, in the database of potential employees, having received the candidate`s consent that he (she) will be contacted regarding other positions. Candidates, providing their personal data, confirm that the data and information provided by them is accurate and correct and PLLC “GALAKA” is not responsible for the provision and processing of redundant data if the candidate provides such data by inadvertence. The candidate undertakes to inform PLLC “GALAKA” about changes in the data provided or other relevant information. What is the purpose of processing this data? By searching for employees for vacant jobs, the company collects and processes personal data of candidates applying for a position or performance of work (hereinafter referred to as “the candidate”). Thus, the company provides its own interest in finding employment for the most suitable employees in accordance with the acquired qualifications and experience. How long do we keep your personal data? PLLC “GALAKA” processes the candidate’s personal data on the amount than the data processing purposes require or the applicable legal acts provide (1 month after occupying the workplace or after the completion of the search for employees). What is the legal basis for data processing? When employing individuals who are most suitable according to the acquired qualifications and experience, the company provides its legitimate interest in the implementation of activities. 6.2. Cookies and similar technologies We use cookies and similar technologies (cookies) in order to improve our products and your experience on our Web page when collecting information about how you use our Web page. Some of the cookies used are necessary for the basic functions of the Web page, for example, in order to provide a secure connection, however, we also use cookies when analyzing the use of the Web page (to evaluate and improve its functioning). Also, by collecting information about your device and associating it with your personal data, we can better combine our Web page with your needs and interests, ensure that our Web page provides you with the best possible experience. More information about the cookies we use can be found in the settings window using the cookies enabling tool on our Web page. Please note that you will not be able to use all the services of our Web page without cookies.

7. WHOM DO WE CAN TRANSFER (GENERALIZE) YOUR PERSONAL DATA? 7.1. Our service providers We generalize your personal data to the following data processors (i.e., service providers who help us carry out the previously specified tasks): - The reliable third parties who help us process your personal data, as well as supporters when we offer products and services specified in clause 6.1 that may be interesting for you. If you order a service from us - for reliable third parties, so that we can include payments and the provision of services ordered by you. If you have not given your consent, these reliable third parties do not have our authority to use your personal data in any other way except as provided in this clause. We require these reliable third parties to use appropriate technical and organizational means in order to ensure the security of your personal data. We emphasize that we set strict requirements for such data processors in accordance with data protection laws, so that they process your personal data, following only those goals and to the extent specified by us, in accordance with IT security standards. 7.2. Other recipients We generalize your personal data for those third parties who process your personal data for their own purposes (i.e., these third parties are not our authorized data processors, they use your personal data to their advantage or because you agree with this): The Lithuanian Maritime Safety Administration registers the goods being purchased in accordance with the provisions of the Law “On the Basics of Transportation Activities” of the Republic of Lithuania; For law enforcement and other institutions, if the disclosure of your personal data is required by law, legal order of state institutions / officials or court decision; If necessary, for enterprises that intend to buy or could buy the activities of the company. We emphasize that we never generalize your personal data in social networks. When we expand our customer base or choose customers through social networks, for example, Facebook, we make your personal data anonymous before sending it. If there are changes in the future and we have to generalize your personal data in social networks, we will ask for your consent in advance. 7.3. Information about your use of our Web page is not shared.

8. YOUR PERSONAL DATA IS NOT TRANSFERRED TO FOREIGN COUNTRIES

9. HOW LONG DO WE PROCESS YOUR PERSONAL DATA? The processing of your personal data is carried out until the implementation of our previously specified goals, for which we have collected your personal data or received it from you, and until our commitments regarding the storage of records have expired, as described in clause 6.1.

10. WHAT ARE YOUR RIGHTS? If certain requirements are met, you have the following rights to: - Receive confirmation from us that we are processing your personal data or not, and, if so, get access to your personal data and review it; - Require us to correct inaccurate your personal data; - Require us to delete your personal data (“the right to be forgotten”); - Do not accept the processing of your personal data; - Require us to limit the processing of your personal data; - Contact us regarding the portability of your personal data - get your personal data that we have in the form of a structural, commonly used and automatically readable form and send it to another data processor. More information about these rights can be found at https://www.ada.lt/go.php/JUSU-TEISES770. If you wish to use your rights, contact the data protection officer whose contact information is specified in clause 2, or contact our data protection officer by +370 46 400 666 or by email This email address is being protected from spambots. You need JavaScript enabled to view it..

11. CAN YOU GIVE A COMPLAINT TO THE INSTITUTION FOR DATA PROTECTION? If you believe that we are violating data protection laws by processing your personal data, you can submit a complaint to a competent supervising institution in the Republic of Lithuania or in another state where you live, work or the General Data Protection Regulations are violated.

12. CAN YOU REVOKE YOUR CONSENT REGARDING PROCESSING OF YOUR PERSONAL DATA BY US? In cases where your consent has a legal basis for us to process your personal data, you can revoke your consent by providing us with a letter by email This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail: Dubysos str. 60-2, LT-94107, Klaipeda, Lithuania. Remember that revoking your consent does not affect the legality of the processing of your personal data prior to revocation.

13. HOW DO WE GUARANTEE THE SAFETY OF YOUR PERSONAL DATA? We use appropriate technical and organizational means to protect your personal data from accidental or unlawful destruction, loss, alteration, unlawful disclosure or unlawful access to your personal data (Appendix No. 1 to the Privacy Policy).

14. CAN WE AMEND THE PRIVACY POLICY? If necessary, we may amend the Privacy Policy by publishing an updated version of the Privacy Policy here. Please review this clause more often and review the current version of the Privacy Policy.